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Frequently Asked Questions

What are rental requirements?

Drivers must be over 23 years old. (Underage fee applies to renters for ages 19-22)
Drivers must show a valid driver license.
Driver must provide a valid major credit card in order to pay for car rental services, insurance, and additional services; as well as for the refundable deposit required according to the vehicle.

What forms of payment are acceptable?

A major credit card in the name of the main driver is required to rent a vehicle.  Payment at the end of the rental can also be done by using a debit card.

Are there special requirements when creating a reservation?

We simply need the arrival date and time, the departure date and time and the class of vehicle you would like to reserve.  We do not require a credit card to make a reservation.  Simple.  Fast.  Do it!

Can I return a car to a different location?

Rent it here.  Leave it there.  Simple.  Fast.  Do it!

Do you have prepaid fuel options?

Yes, when renting a car you can select our prepaid fuel option at the counter.  Drive more.  Worry less.

Can I add an additional driver to my rental agreement?

Yes.  There may be an extra daily fee of $5 for each additional driver.  Of course your spouse can be added as an additional driver – free of charge.

Do you provide damage waiver options?

Accidents can happen.  We offer different products which relieve you from your financial responsibility in case of an accident, theft, key loss or roadside issues such as replacing a flat tire or providing a quick boost because the lights were inadvertently left on overnight.  Happens to the best of us!

Can I extend my rental?

Plans change.  We are flexible.  Email or call us and extend your rental.  Simple.  Fast.  Do it!

 

Do you offer an airport shuttle?

We do not offer an airport shuttle but have many convenient rental locations on the island.  Contact us so we can make it easy for you to rent.

What is your fuel policy?

We have 3 different policies:

  1. You may prepay your fuel at the counter at time of rental and not worry about refueling at the time of return.
  2. You can let us refuel for you and be charged for the fuel you used during the rental period.  You will be charged a per liter/gallon refueling and service charge as shown , and for the service and convenience of refueling the tank.
  3. You can return the vehicle with the same amount of fuel as when you rented.